C&D Auto Body Privacy Policy

Date last updated: 10/10/2025

C&D Autobody ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.cndautobody.com or engage with our services. By using our website and services, you consent to the practices described in this policy.

Data Collection

We collect the following types of information to provide you with our services:

  • Names and phone numbers provided during service requests or appointments
  • SMS content and communication history
  • Data collected through SMS communication channels
  • Service-related information and appointment details

Data Storage and Protection

We take the security of your personal information seriously:

  • Data is stored securely on our protected servers
  • We maintain your data for a period of 12 months from your last interaction
  • We implement appropriate technical and organizational measures to protect against unauthorized access
  • Your information is encrypted and accessed only by authorized personnel

Customer Rights

You have the following rights regarding your personal data:

  • Reply 'STOP' to opt out of data collection or SMS communications
  • Respond 'DELETE ALL' to remove all your data from our systems
  • Contact us directly to request access to your personal information
  • Request corrections to any inaccurate information we may have

Messaging Terms and Conditions

Our SMS communication practices include the following:

  • We will only send you SMS for updates, appointment confirmations, and surveys
  • Your customer information and data will not be shared with any third parties for marketing purposes
  • Messaging frequency varies, and message and data rates may apply
  • You can reply STOP to opt-out or HELP for more information

Data Sharing and Disclosure

We are committed to protecting your privacy:

  • We do not sell or rent your personal information to third parties for marketing purposes
  • We may share your information only with trusted partners to help facilitate your service request or appointment
  • Your data will not be shared with any third parties for marketing purposes

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services after such changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this privacy policy or how your data may be used, please contact us at:

  • Phone:301-345-3993
  • Email:info@cndautobody.com
  • Address:5100 B College Ave., College Park, MD 20740, US